Beni Ouarain rugs

A large part of the carpets at The Souks are vintage. This means that the carpets are pre-loved and therefore already used. We also have Beni Ouarain carpets woven in-house, so these are new. For each carpet it is indicated on the site whether it is a new or vintage copy.

Yes! All carpets are cleaned before we send them to you.

A Beni Ouarain carpet can be vacuum cleaned at home. Do this regularly so that waste, crumbs and residue do not get into the carpet. If you want to clean your carpet thoroughly, you can start with a special rug cleaner or rug shampoo after vacuuming. Follow the instructions supplied with the product. Never use cleaning products that are not specifically meant for (woolen) carpets.

We recommend having a professional company do the proper cleaning of your carpet. They often have a home service. We know a number of such companies, feel free to email us for tips.

In case of stains, it is best to act ASAP. Gently dab the stain with a damp cloth (not wet) with lukewarm water and vinegar. Do not scrub roughly.

For stubborn stains, for example wine, it is best to do it with lukewarm water instead of cold. In the case of fruit juice, sparkling water is a good idea. Then place a tea towel over this and let it absorb the stain completely. Always let the rug dry completely after cleaning.

Unfortunately we cannot deliver our vintage rugs in a different size due to their vintage character. However, we can always have new carpets woven. Have you seen a carpet you like or would you like to have our designer design a custom carpet? Please send us a message, we are happy to think along with you.

Tip of the trade! Stick painter’s tape on your floor to tape out the size. This way you can try and experience what size fits your interior. Our experience is that you often need a wider carpet than your sofa is wide, to create a feeling of space and bring the furniture together into a whole.

We measure the rugs without fringes.

This varies from rug to rug and depends on the material and manufacturing technique. Let’s say that they are minimum 1 and maximum 5 centimetres thick, but this really varies from style to style!

Of course you can! We understand that you want to see if the rug of your dreams really fits your interior and matches your furniture. Order the rug in our online shop, and if it is not what you hoped for you can always return the rug.

You can check the costs of a return with the postal service with which you want to return the package. For a registered parcel with PostNL it costs around €9 – €15, depending on the weight of your carpet.

After the processing of your return by our warehouse, we will refund the purchase price. This also applies to sale carpets.

These include fringes that are not all the same length or are missing, a small color difference in the wool, etc. For larger blemishes that are clearly visible, we will always mention this on the product page.

We understand you, there is so much beauty out there! Feel free to browse our different rug categories and to try any rug at home to see if it fits your interior. Having a hard time deciding? We would like to take a closer look at your interior and your carpet needs, so that you receive exactly the carpet that suits you. Mail to [email protected]

In principle it can, but it varies from rug to rug whether this is comfortable. You want to be able to slide your chair forwards and backwards, and that doesn’t work as well with a high-pile carpet. Always make sure you have a good foundation and work with a carpet pad to prevent slipping and curling up.